User-Guide for Skype for business(Talk+ Client) on Windows

Skype for Business (Talk+ Client) for Windows Phone is an app that brings, instant messaging (IM), voice, and video capabilities to your mobile device. You can choose from multiple ways to communicate with others by using either Wi-Fi only or your broadband connection when you’re not connected to Wi-Fi.

To get Skype for Business (Talk+ Client) App for Windows Phone, you need Windows Phone 8. From your phone, go to the Windows Store, search for Skype for Business, and then tap Install. As soon as the app is installed, it appears on your phone.

Signing into Skype for Business (Talk+ Client) for the first time

Before you start your Skype for Business (Talk+ Client) app, make sure your phone is connected to Internet through either your data plan, Wi-Fi network or Broadband.

  • On the sign-screen, enter your user name (username@talkplus.co.zw) and password
  • Tap Next

Contacts

How To Find a Contact

From the Contacts screen, tap search and then start typing a name, phone number, direct extension, or email address in the search box. The results are displayed below the box.

How to add a Contact

Once you find the person, add them to your contact list for quick access

Right click the name in the search results and click add to Contact list.

How To View your Contacts

To view your Contacts list, go to the Contacts screen, and then tap any of the groups to expand the group. The Contacts list in Talk+ on the desktop is the same as the one in the Talk+ app (the Recent Contact group isn’t available on your mobile device).

View someone’s contact card

The contact card displays status, personal note, and office location about people and provides several ways to communicate with someone. For example, you can send an instant message, start an audio or video, or send an email message directly from someone’s contact card. Find the contact in your Contacts list, or start typing a person’s name in the search box. When you find the contact you’re looking for, tap the person’s name, and then tap the Contact card icon.

How to add a Group

Pick a group to add your new Contacts to.

Tap the Add icon and then use search to add others to the group.

Status and personal note

Your presence information includes availability status such as Available or Away and is also indicated by a color-coded presence indicator such as green, yellow, or red. When you are using Skype for Business (Talk+ Client) on your windows, it will indicate to people who view your Contacts information that you are currently using a mobile device.

How to set a Status

To change your status, on my info screen, tap your current status. Then, on the SET YOUR STATUS screen, select one of the following presence statuses:

Conversations

How to start a Conversation

From Skype for Business (Talk+ Client), you can start a chat (IM), a voice call, or a video call with a single tap on a Contacts’ name.

  • Type your message, and then tap the Send icon
  • You can also add audio or video to an existing IM conversation by tapping the call or video icon on the app bar.
  • To call someone at their work or mobile number, tap their Contacts name, and then tap the Contacts card icon. Select the number you’d like to call.

How To Join a conversation

When someone sends you an instant message and you’re in Talk+, a notification appears at the top of the screen. To accept the invitation, tap the notification. If you receive an instant message while your phone is locked or Talk+ is running in the background, a native Windows Phone notification appears indicating that you have a new instant message. To accept the invitation, tap the notification. To ignore the invitation, just let the notification time out.

  • Audio. When you get a Skype for Business (Talk+ Client) call, it looks the same as any other call you get on your Windows Phone. The only difference is that when you get the call, the ringtone will be the default Skype for Business (Talk+ Client) ringtone (this ringtone can’t be changed), and the incoming call screen will have a Skype for Business (Talk+ Client) logo on the left.
  • Video. When you receive a Skype for Business (Talk+ Client) video call, tap video to accept an incoming audio or video call, or tap audio to accept an audio-only call.

How to switch between Conversations

To switch between conversations, at the bottom, tap More , and then tap view conversations. From the Conversions screen, tap the conversation you want to see.

Find recent or missed Conversations

To view a missed or recent conversation, go to the Conversations screen. A list of recent and missed conversations is displayed.Tap the conversation to reply.

How to delete a Conversation

To delete a conversation from the Conversations screen, tap and hold the conversation you want to delete. When you see the menu options, tap delete conversation.

Meetings

How to join a skype for Businness(Talk+ Client) Meeting

To join a Skype for Business (Talk+ Client) meeting, from the Meetings screen, select the meeting you want to join, and then tap Join Meeting or the meeting hyperlink.

Join Meeting

  • When you join a Skype for Business (Talk+ Client) Meeting using Skype for Business (Talk+ Client) for Windows Phone, you can only hear the meeting audio and see the video of other participants (if it’s being shown). You won’t be able to see any meeting content being shared
  • If you’ve joined a meeting from your mobile device, and then you join the same meeting from your desktop computer, you’ll stay connected to the meeting audio on your mobile phone and connect to the visual part of the meeting on your desktop computer
  • We recommend that you connect only to the meeting audio and video on either your mobile device or your desktop computer.

Waiting in the meeting loby

The meeting lobby is an online waiting area. The meeting leader can control access to the meeting or admit someone who doesn’t have the correct meeting credentials. If the meeting leader has enabled the meeting lobby, you’ll need to wait until the meeting leader admits you to the meeting. If you’re waiting in the lobby, don’t move to another screen: Your request to join the meeting will be cancelled if you do

How to run a Skype for Business (Talk+ Client) Meeting

To view and share Lync Meeting content, you must connect to the meeting by using Lync on your desktop computer.

What you can do in a Skype for Business (Talk+ Client) meeting

Remember that when you join an audio or video meeting on Lync for Windows Phone, you won’t be able to see the meeting content. When you’re in a call, tap the:

  • Mute icon to mute and unmute the call
  • Hold icon to put the call on hold, and then tap the Hold icon again to resume the call
  • Speaker icon to turn the speakerphone on and off
  • Dial pad icon to use the dial pad
  • End call icon to end the entire conversation
  • IM icon to view or send an instant message to people in the call, and then tap the Phone icon to go back to the audio conversatio
  • Video icon to start your video

When you’re in video call, tap the Video icon, and then tap one of the following:

  • stop camera to turn off your video but still see another person’s video
  • switch camera to switch from the front or back Windows Phone camera
  • leave video to end everyone’s video for you only but still have audio

At the bottom of the screen, tap the more icon, then tap:

  • leave conference to leave the meeting
  • see participants to view the participants’ list in the meeting
  • send as email to send an email copy of your conversation to someone
  • see conversations to view current and past conversations

Call forwarding and voicemail

  • You can set up call forwarding and simultaneously ring so that you don’t miss calls. Call forwarding is especially useful if you’re traveling or working from home, because you can forward calls to your current location. If you’re out of the office, you can automatically forward calls to a co-worker.
  • The Simultaneously Ring option is handy for people on the go. When you get a call, it rings at two phone numbers at the same time. You can set your incoming calls to simultaneously ring your phone and another number or Contacts in case you’re busy or momentarily unavailable.

How to forward calls

The Call Forwarding option is typically used to forward calls to voicemail or to a number other than your mobile number. When you set call forwarding settings in Lync, all incoming calls are automatically forwarded to the destination you choose.

  • From the My Info screen, tap Simultaneously Ring or Call Forwarding.
  • On the Call Forwarding screen, tap Forward Calls, and then complete one of the tasks:
  • Tap voicemail to have the call sent to your voice mail, where you can retrieve it later
  • Tap and select a number you’ve added before, such as your mobile phone
  • Click New Number, and type in a new phone number.
  • Tap New Contact, and then search a contact in the dialog box that appears.
  • Under Apply settings during these hours, select when this setting should apply.
  • Tap Done to save your changes.

How to stop Call Forwarding

To stop call forwarding, complete the following steps:

  • From the My Info screen, tap Simultaneously Ring or Call Forwarding.
  • On the Call Forwarding screen, tap Do Not Forward calls.
  • Under Apply settings during these hours, select when this setting should apply.
  • Tap Done to save your changes.

Voicemail

Your voicemail messages are saved in both Lync and Outlook. When you have new voicemail, the voicemail icon at the bottom displays the number of messages. To listen to a voicemail message, tap the voicemail icon, and then play the message. To reply to the message, tap it to open the sender’s Contacts card and reply using IM, audio call, or video call